Ticketing Report System Optimization

Achieved 95% SQL query performance improvement through database optimization and query restructuring for external client.

Role
Backend Developer
Timeline
June 2023 - September 2024
Category
professional
95% performance improvement
Query optimization

Overview

Enhanced external client's ticketing report system by optimizing slow-running SQL queries. Implemented indexing strategies, query restructuring, and efficient data access patterns to significantly improve system responsiveness.

What I Built

  • Analyzed and identified slow-running SQL queries
  • Implemented database indexes on frequently queried columns
  • Restructured complex queries for better performance
  • Developed incident and change management modules

Key Achievements

  • 95% improvement in SQL query performance
  • Significantly reduced query execution time
  • Enhanced system responsiveness and user experience
  • Delivered incident and change management modules

Technologies Used

PHPMySQLSQL OptimizationDatabase Indexing

Tags

DatabaseSQLPerformanceBackend
Ticketing Report System Optimization | Daniel Chen Qi Rong